Senior Accounts Customer Support Executive

from 2 to 4 year(s) of Experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

  • Responsible to clear all dues outstanding from Customers.

  • Build and promote strong, long-lasting customer relationships by partnering with them, understanding their needs and supporting them.

  • Achieve growth and hit collection targets by properly managing follow up system

  • Monitor performance of logistics partners in terms of tracking - Return Material Mechanism and return COD Acknowledgement

  • Ensure to build system for timely payment update in our Portal, for payment received from any mode.

  • Ensure to Provide eligible credit limit to customer with analysis of their Past Financial History.

  • Effective communication with Customers and Technical Sales Support Team.

  • Ensure to full fill customer requirement regarding customer statement of accounts.

  • Monitor and analyse performance of customer 's payment and suggest improvements for the change of payment term to minimize risk.

Desired Candidate Profile

  • Can Effectively Communicate in English.
  • Candidate from thoroughly English background is more preferable.
  • Basic accounting fundamentals should be clear
  • Focused & Convincing ability
  • Problem Solving Skill  

Role:Telecalling/Telemarketing Executive

Salary: Not Disclosed by Recruiter

Industry:Semiconductors, Electronics

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Employment Type:Full Time, Permanent


UG:B.Com in Commerce

PG:MBA/PGDM in Any Specialization,M.Com in Commerce

Doctorate:Doctorate Not Required

Company Profile


With over 20 years of excellence, world-class talent and innovative breakthroughs, PCB Power Market has come a long way to become one of India’s leading PCB designers and manufacturers today. Our focus on high-quality and economically viable systems combined with unmatched consistency has made us the firm of choice throughout India. Our customers rely on us for their requirements in research & development, aerospace & defense, automotive, railways, medical, educational, telecommunication, industrial electronics and other critical areas of development.
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