Technical Sales Support

from 0 to 2 year(s) of Experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

  • Provide Pre-sales technical assistance, services and products education
  • .Work on sales support services and provide technical and commercial back up as required.
  • Support marketing activities by attending trade shows, conferences and other marketing events.
  • Generate and process new sales leads, inquiries and purchase orders as necessary.
  • Answer E-mails, Phone calls and chats from customers and deals with queries as they arise.
  • Follows up with customer to make sure that they are satisfied with a particular product or service.
  • Exerts attention to detail, as customers may have the same problems; reports the problems as necessary.
  • Deal with any customer complaints and resolves the issue as necessary.
  • Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery.
  • Provides hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
  • Solicit cross-selling and up-selling opportunities within the customer care experience.Take the extra mile to engage the customer

Role:Telecalling/Telemarketing Executive

Salary: Not Disclosed by Recruiter

Industry:Semiconductors, Electronics

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Employment Type:Full Time, Permanent


UG:Any Graduate in Any Specialization

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile


With over 20 years of excellence, world-class talent and innovative breakthroughs, PCB Power Market has come a long way to become one of India’s leading PCB designers and manufacturers today. Our focus on high-quality and economically viable systems combined with unmatched consistency has made us the firm of choice throughout India. Our customers rely on us for their requirements in research & development, aerospace & defense, automotive, railways, medical, educational, telecommunication, industrial electronics and other critical areas of development.
Company Info
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